Uplifting Service Ranked #1 World’s Top Customer Service Development Program 2020
By Jeff Eilertsen
Thank you for your interest! This page is best viewed by Clicking HereThis site is moving soon to RonKaufman.com We are pleased to announce that Uplifting Service: The Proven Path to Unleashing Unbelievable! has been […]
Read More Leading with Service during the COVID-19 Pandemic
By Jeff Eilertsen
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here As the Coronavirus spreads, it brings new and unique challenges to organizations in every industry in all […]
Read More Service in a World of Customer Obsession
By Jeff Eilertsen
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Customer Experience. Customer Centricity. Customer Obsession. These phrases have become central to the language of business in […]
Read More Ron Kaufman ranked #1 Customer Service Global Guru 2020
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here We are honored and pleased to share our founder, Ron Kaufman, has been awarded the #1 ranking Customer Service […]
Read More Service Leadership Workshop with Ron Kaufman and Marshall Goldsmith
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Hello, if you’re watching this video, you probably know me. I’m Ron […]
Read More How to Create Highly Effective Service Standards
By Jeff Eilertsen
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Setting service standards is an approach commonly used to create consistent levels of service performance and enhance […]
Read More “Different People Value Different Things” Ron Kaufman on The Four Categories of Value
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of “Different People Value Different Things”, from a keynote speech by Ron Kaufman for the SWIFT […]
Read More “How Good or Bad is the Service You Provide” by Ron Kaufman
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of “How Good or Bad is the Service You Provide”, from a keynote speech by Ron […]
Read More “What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum […]
Read More Aligning Leadership and Service Performance: Challenge #5 of 5
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully address. […]
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