Adding Service Value at Salesforce World Tour in Sydney, Australia (video compilation)


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Join me for an intense and uplifting day in Australia, packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the details online, but let me tell you some of the highlights.

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Welcome to Sydney!

Huge gathering of customers, partners, developers, and vendors at Salesforce World Tour in Sydney. Case studies, best practices, state-of-the-world innovations. Learn more. Create more. Do more. Serve more! The Business of Business is Improving the State of the World.

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Interview with Naomi Simson

Catch this fast-talking interview with Australian business icon Naomi Simson, packed with real-world advice from start-up to global success. Naomi is founder of RedBalloon (world’s 3rd largest “experience platform”) and co-founder of Big Red Group. She’s won Ernst & Young Entrepreneur of the Year, Silver Stevie Lifetime Achievement Award, and is a well-loved shark on television in Shark Tank. Simson ranked as a top 30 tech influencer on Twitter by The Business Insider.

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Interview with Cian McLoughlin

“Salespeople need to be reborn” says author and thought leader Cian McLoughlin at Salesforce World Tour in Sydney. Cian digs deep into “win-loss analysis” for insights to improve and enrich sales conversations. Catch his thoughts on “reverse engineering” post-event interviews to secure next-event sales success.

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Interview with Tiffani Bova

A WOW! interview with Tiffani Bova. She is author of GROWTH IQ and is now “Global Customer Growth and Innovation Evangelist” at Salesforce. Tiffani calls herself an “anthropologist of growth” and KNOWS what it takes to grow, from start-ups to the Fortune 500. In this fast interview, she clarifies what the ONE FIRST THING everyone must do to grow a business, and the answer will surprise you.

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Salesforce Research:
2nd Annual “State of Service” report

For more insights and information, download the 2nd annual “State of Service” report, with 57 pages of insights from 2600 service trailblazers around the world.

Thank you for joining me on this World Tour journey to Sydney, Australia. Please share your comments. I look forward to seeing you again soon!

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