Leading with Service during the COVID-19 Pandemic
By Jeff Eilertsen
As the Coronavirus spreads, it brings new and unique challenges to organizations in every industry in all parts of the world. People are working in a time of tremendous uncertainty and stress. If you’re a […]
Read More Ron Kaufman ranked #1 Customer Service Global Guru 2020
By Mitchel Quek
We are honored and pleased to share our founder, Ron Kaufman, has been awarded the #1 ranking Customer Service Global Guru in 2020, 2019, and 2018. At Uplifting Service, we believe everyone can step UP and TAKE ACTION […]
Read More UPLIFTING SERVICE nominated for “Best Customer Service Development Program”
By Ron Kaufman
For decades, we’ve been serving leaders and organizations all over the world helping them to Unleash Unbelievable! This program is now delivered in person, online, with ‘Train-The-Trainer’ support, is easily customized, and has been translated […]
Read More Gathering the World inside JEWEL at Changi Airport, Singapore
By Ron Kaufman
Inside one of the new wonders of the world, JEWEL at Changi Airport in Singapore. A cascade of water pours down 40 meters from roof to basement, creating the world’s largest indoor waterfall. Please share […]
Read More Questions & Answers on The Future of Service Excellence
By Ron Kaufman
The largest English language news service in Romania posed these insightful and provocative questions. In this video, Ron Kaufman answers them all! 1. How do you see the future of customer service in those industries […]
Read More Adding Service Value at Salesforce World Tour in Sydney, Australia (video compilation)
By Ron Kaufman
Join me for an intense and uplifting day in Australia, packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the details online, but let me tell […]
Read More Ron Kaufman Named #1 Global Guru in Customer Service for 2019
By Mitchel Quek
We are honored and pleased to share that our founder, Ron Kaufman, has been awarded the #1 ranking for the Global Guru in Customer Service category for 2019. At Uplifting Service we believe that all of […]
Read More On-Demand Webinar: Lessons for HR in Building a Service Excellence Culture
By Ron Kaufman
What is HR’s role in creating a strong and sustainable service culture? In this fast-paced webinar, Ron Kaufman answers these 7 questions many more from the global audience. What is a service excellence culture? And […]
Read More 7 Top Trends from 2018 Smarter Services Symposium
By Ron Kaufman
Service Council’s 2018 Smarter Services Symposium was held in Chicago with 250 delegates representing 100+ service organizations all gathering under the theme: “Service is Humanity”. Topics included disruptive technology, uberization of the workforce, data analytics, […]
Read More UAE GOV HR Summit: It’s not about HR Strategy, it’s about PEOPLE!
By Ron Kaufman
On 23-25 October 2018, I am delivering a keynote speech and Leadership Master Class at the GOV HR Summit in Abu Dhabi. The event organizers interviewed me with excellent questions about Leadership, Culture, and the Future. […]
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