Uplifting Service - Blog

Inside one of the new wonders of the world, JEWEL at Changi Airport in Singapore. A cascade of water pours down 40 meters from roof to basement, creating the world’s largest indoor waterfall. Please share […]

The largest English language news service in Romania posed these insightful and provocative questions. In this video, Ron Kaufman answers them all! 1. How do you see the future of customer service in those industries […]

Join me for an intense and uplifting day in Australia, packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the details online, but let me tell […]

We are honored and pleased to share that our founder, Ron Kaufman, has been awarded the #1 ranking for the Global Guru in Customer Service category for 2019. At Uplifting Service we believe that all of […]

What is HR’s role in creating a strong and sustainable service culture? In this fast-paced webinar, Ron Kaufman answers these 7 questions many more from the global audience. What is a service excellence culture? And […]

Service Council’s 2018 Smarter Services Symposium was held in Chicago with 250 delegates representing 100+ service organizations all gathering under the theme: “Service is Humanity”. Topics included disruptive technology, uberization of the workforce, data analytics, […]

On 23-25 October 2018, I am delivering a keynote speech and Leadership Master Class at the GOV HR Summit in Abu Dhabi. The event organizers interviewed me with excellent questions about Leadership, Culture, and the Future. […]

We are honored and pleased to share that our founder, Ron Kaufman, has been awarded Global Guru #1 ranking in the Customer Service category for 2018. At Uplifting Service we believe that all of us […]

Sometimes being closed is the best service of all. Around the world, businesses are choosing to stay open longer hours and more days. This includes retailers, banks, brokerages, call centers and service centers. Major holidays, […]

Why a Paradigm Shift is Needed and How to Get One Started What’s happening in the industry? In recent years the healthcare industry has undergone – and continues to undergo—massive changes. Treatment options have grown […]