Uplifting Service - Blog

Setting Effective Service Standards: Challenge #1 of 5

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Enjoy this interview with Jeff Eilertsen who leads the Client Success team at Uplifting Service with 25 years’ experience improving service and leadership in organizations around the world. As a consultant, keynote speaker and global […]

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An Uplifting Story: The “Luggage Boy” and his Zipper Dance

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The SM Store in the Philippines is an exemplary example of the power of building a Common Service Language throughout an organization. A strong Common Service Language has the potential to uplift the spirit of […]

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Adding Service Value at Salesforce World Tour in Sydney, Australia (video compilation)

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Join me for an intense and uplifting day in Australia, packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the details online, but let me tell […]

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Ron Kaufman Named #1 Global Guru in Customer Service for 2019

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We are honored and pleased to share that our founder, Ron Kaufman, has been awarded the #1 ranking for the Global Guru in Customer Service category for 2019. At Uplifting Service we believe that all of […]

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Heading to Sydney for the Salesforce World Tour 2019

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I am traveling soon to Sydney Australia for the Salesforce World Tour 2019.  This day is packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the […]

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On-Demand Webinar: Lessons for HR in Building a Service Excellence Culture

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What is HR’s role in creating a strong and sustainable service culture? In this fast-paced webinar, Ron Kaufman answers these 7 questions many more from the global audience. What is a service excellence culture? And […]

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Making Melbourne a Better City by Connecting People with “The Government You Can Touch”

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The City of Melbourne, Australia is ranked as one of the most liveable in the world. This award-winning lifestyle is fueled by a delightful blend of friendly people, global culture, and amazing food and coffee. […]

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Fascinating interview on future of humanity and technology with Ron Kaufman in Goa, India

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This interview in Goa, India illuminates the positive future that is emerging for our work and in our lives. Please post your comments here.

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Flying is the Business of Freedom

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Please post your comments here. Flying is the business of freedom. I’m in Geneva today, speaking with 200+ global team members in the IATA Management Meeting. We are focusing on improving service worldwide with airlines, […]

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The Growing Value of Ethical Values at Salesforce

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Please post your comments here. I was recently a guest at Dreamforce, the annual gathering of Salesforce customers, partners, and employees in San Francisco. It’s what they call their “Ohana”, a Hawaiian term for extended […]

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