Service in a World of Customer Obsession
By Jeff Eilertsen
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Customer Experience. Customer Centricity. Customer Obsession. These phrases have become central to the language of business […]
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Ron Kaufman ranked #1 Customer Service Global Guru 2020
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com We are honored and pleased to share our founder, Ron Kaufman, has been awarded the #1 ranking Customer […]
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Service Leadership Workshop with Ron Kaufman and Marshall Goldsmith
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Hello, if you’re watching this video, you probably know me. I’m Ron Kaufman, author, and founder […]
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“What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman for the SWIFT Operational […]
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Aligning Leadership and Service Performance: Challenge #5 of 5
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully […]
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Turning Customer Complaints to Customer Loyalty: Challenge #4 of 5
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully […]
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UP! Your Service is now “UPLIFTING SERVICE”
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com UP! Your Service – The brand that has been known and loved around the world is […]
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Five Best Practices for Creating Unbelievable Customer Experiences (eBook: 13 pages, free download)
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Your customers—whether B2B, B2C, or partners within your organization—have always been your focus. You create processes […]
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Building Internal Service Relationships and Employee Engagement: Challenge #3 of 5
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully […]
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Shifting from Service Process to Customer Experience: Challenge #2 of 5
By Ron Kaufman
Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully […]
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