“Different People Value Different Things” Ron Kaufman on The Four Categories of Value
By Ron Kaufman
Transcript of “Different People Value Different Things”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore. ~ ~ ~ ~ ~ The action steps you design and take […]
Read More “How Good or Bad is the Service You Provide” by Ron Kaufman
By Ron Kaufman
Transcript of “How Good or Bad is the Service You Provide”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore. ~ ~ ~ ~ ~ How good or […]
Read More “What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position
By Ron Kaufman
Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore. ~ ~ ~ ~ ~ Now, some of you are saying, “Excellence has to […]
Read More Aligning Leadership and Service Performance: Challenge #5 of 5
By Ron Kaufman
Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully address. In this interview with Ron Kaufman, Jeff discusses the fifth challenge, Aligning Leadership and Service Performance. Transcript ~ […]
Read More UP! Your Service is now “UPLIFTING SERVICE”
By Ron Kaufman
UP! Your Service – The brand that has been known and loved around the world is growing up. We are now becoming ‘Uplifting Service’. Here’s why we’re making this simple but very important change. We […]
Read More UPLIFTING SERVICE nominated for “Best Customer Service Development Program”
By Ron Kaufman
For decades, we’ve been serving leaders and organizations all over the world helping them to Unleash Unbelievable! This program is now delivered in person, online, with ‘Train-The-Trainer’ support, is easily customized, and has been translated […]
Read More R.I.P. Tony Buzan, Memorial Appreciation
By Ron Kaufman
R.I.P Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for all your uplifting service and contributions to humanity. Rest in […]
Read More Building a Service Culture: Interview with Ron Kaufman
By Mitchel Quek
Building a Service Culture, an interview with Ron Kaufman This interview was first posted by our friends at the keynote speaker agency www.Speaking.com Far from being a slave, the service provider is the most valuable person […]
Read More Ron Kaufman, Keynote Speaker, Podcast Interview
By Ron Kaufman
Original Grosum Interview Transcript: We grabbed the chance to catch up with Ron Kaufman, world’s leading educator and motivator, author of the book, Uplifting Service, and fourteen other books on service, business, and inspiration, […]
Read More How to Choose Outstanding Service Workshop Leaders
By Ron Kaufman
A strong and sustainable service culture needs passionate educators, coaches, and role models who teach and apply the principles of uplifting service. Certified Workshop Leaders are your internal team members who encourage, support, and inspire […]
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