Leading with Service during the COVID-19 Pandemic
By Jeff Eilertsen
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here As the Coronavirus spreads, it brings new and unique challenges to organizations in every industry in all […]
Read More Ron Kaufman ranked #1 Customer Service Global Guru 2020
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here We are honored and pleased to share our founder, Ron Kaufman, has been awarded the #1 ranking Customer Service […]
Read More Service Leadership Workshop with Ron Kaufman and Marshall Goldsmith
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Hello, if you’re watching this video, you probably know me. I’m Ron […]
Read More Aligning Leadership and Service Performance: Challenge #5 of 5
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully address. […]
Read More SWIFT in Singapore: “What is Service?”
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of “What is Service?”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum […]
Read More Five Best Practices for Creating Unbelievable Customer Experiences (eBook: 13 pages, free download)
By Ron Kaufman
This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Your customers—whether B2B, B2C, or partners within your organization—have always been your focus. You create processes to […]
Read More Questions & Answers on The Future of Service Excellence
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here The largest English language news service in Romania posed these insightful and […]
Read More On-Demand Webinar: Lessons for HR in Building a Service Excellence Culture
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here What is HR’s role in creating a strong and sustainable service culture? […]
Read More How to Engage Your Leadership Team for a Successful Service Culture Transformation
By Linda Tan-Spicer
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Many senior leaders assume that service performance improvement only requires a front-line […]
Read More UAE GOV HR Summit: It’s not about HR Strategy, it’s about PEOPLE!
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here On 23-25 October 2018, I am delivering a keynote speech and Leadership […]
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