Service Staff Orientation Programs: Get the wrong people OFF the bus, and keep the right people ON!
By Jocelyn Low
Are you happy with your current new employee orientation program? Are your new employees truly inspired by the program? (How many of them are still employed with you after just one year?)
I am going to take you on a bus tour called ‘Service Orientation for New Hires’. This is not the same thing as ‘Job Induction for New Hires”. And here’s the difference between the two:
Job induction is giving new employees what they need, to get going on the job. Job induction includes job role and function, HR policies and procedures, company protocols, IT and security passwords, and other important job related details.