Uplifting Service - Blog

Ron Kaufman ranked #1 Customer Service Global Guru 2020

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here We are honored and pleased to share our founder, Ron Kaufman, has […]

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“Different People Value Different Things” Ron Kaufman on The Four Categories of Value

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of “Different People Value Different Things”, from a keynote speech by […]

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“How Good or Bad is the Service You Provide” by Ron Kaufman

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of “How Good or Bad is the Service You Provide”, from […]

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“What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman […]

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Aligning Leadership and Service Performance: Challenge #5 of 5

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges […]

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Turning Customer Complaints to Customer Loyalty: Challenge #4 of 5

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges […]

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SWIFT in Singapore: “What is Service?”

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of “What is Service?”, from a keynote speech by Ron Kaufman […]

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Shifting from Service Process to Customer Experience: Challenge #2 of 5

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges […]

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Ron Kaufman Named #1 Global Guru in Customer Service for 2019

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here We are honored and pleased to share that our founder, Ron Kaufman, […]

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Flying is the Business of Freedom

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Please post your comments here. Flying is the business of freedom. I’m in Geneva today, speaking with 200+ global team members in the IATA Management Meeting. We are focusing on improving service worldwide with airlines, […]

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