Uplifting Service - Blog

Ron Kaufman ranked #1 Customer Service Global Guru 2020

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We are honored and pleased to share our founder, Ron Kaufman, has been awarded the #1 ranking Customer Service Global Guru in 2020, 2019, and 2018. At Uplifting Service, we believe everyone can step UP and TAKE ACTION […]

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Service Leadership Workshop with Ron Kaufman and Marshall Goldsmith

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Hello, if you’re watching this video, you probably know me. I’m Ron Kaufman, author, and founder of Uplifting Service. But do you know this man? This gentleman with the distinguished white beard. Well, I won’t […]

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“What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position

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Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore. ~ ~ ~ ~ ~ Now, some of you are saying, “Excellence has to […]

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Turning Customer Complaints to Customer Loyalty: Challenge #4 of 5

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Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully address. In this interview with Ron Kaufman, Jeff discusses the fourth challenge, Turning Customer Complaints to Customer Loyalty. Transcript […]

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Five Best Practices for Creating Unbelievable Customer Experiences (eBook: 13 pages, free download)

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Your customers—whether B2B, B2C, or partners within your organization—have always been your focus. You create processes to make their experience smoother. You listen to their feedback about your product or service so you can better […]

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Ron Kaufman Named #1 Global Guru in Customer Service for 2019

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We are honored and pleased to share that our founder, Ron Kaufman, has been awarded the #1 ranking for the Global Guru in Customer Service category for 2019. At Uplifting Service we believe that all of […]

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Ron Kaufman Named #1 Global Guru in Customer Service

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We are honored and pleased to share that our founder, Ron Kaufman, has been awarded Global Guru #1 ranking in the Customer Service category for 2018. At Uplifting Service we believe that all of us […]

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