Top Take-Aways from 2019 Salesforce State of Service
By Ron Kaufman
Uplifting Service - Blog
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Blog Categories
- Common Service Language (13)
- Company Updates (36)
- Engaging Service Vision (10)
- Industry Updates (13)
- Leadership Seminar (1)
- New Staff Recruitment (8)
- Service Benchmarking (7)
- Service Communications (14)
- Service Culture (88)
- Service Culture Support (22)
- Service Education (44)
- Service Improvement Process (28)
- Service Innovation (8)
- Service Leadership (32)
- Service Measures and Metrics (16)
- Service Orientation (1)
- Service Recognition and Rewards (3)
- Service Recovery & Guarantees (13)
- Service Role Modeling (11)
- The Joy of Service Book (2)
- Uplifting Service book (16)
- Voice of the Customer (12)
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- Customer Service Culture (66)
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- Tools and Tips (43)
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