Uplifting Service - Blog

NIIT Technologies – B2B Technology Industry Case Study in Service Revolution

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here NIIT Technologies was widely viewed as a reliable company with excellent talent. […]

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Measure the Leading Indicators of a Stronger Service Culture

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Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Building a strong and sustainable service culture takes time. But leaders often […]

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Empathy or Compassion. What’s the difference, and which should you apply?

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NIIT Technologies is an Indian-based company that is using the Uplifting Service methodology to improve customer experience and build a service culture where new ideas deliver more value.

A new group of NIIT Certified Course Leaders recently explained that their leadership training focuses on empathy, not compassion. “What is the difference between empathy and compassion”, they asked. “And which should we apply?”

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