Uplifting Service - Blog

Top Take-Aways from 2019 Salesforce State of Service

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Salesforce is the fast-growing, always changing, cloud based platform that started as a CRM and today includes Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, App Cloud, and through […]

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Adding Service Value at Salesforce World Tour in Sydney, Australia (video compilation)

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Join me for an intense and uplifting day in Australia, packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the details online, but let me tell […]

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Heading to Sydney for the Salesforce World Tour 2019

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I am traveling soon to Sydney Australia for the Salesforce World Tour 2019.  This day is packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the […]

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Making Melbourne a Better City by Connecting People with “The Government You Can Touch”

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The City of Melbourne, Australia is ranked as one of the most liveable in the world. This award-winning lifestyle is fueled by a delightful blend of friendly people, global culture, and amazing food and coffee. […]

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The Growing Value of Ethical Values at Salesforce

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Please post your comments here. I was recently a guest at Dreamforce, the annual gathering of Salesforce customers, partners, and employees in San Francisco. It’s what they call their “Ohana”, a Hawaiian term for extended […]

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What is your responsibility in the “Fourth Humanitarian Revolution”?

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Revolutions change what is possible and how we live together. Please post your comments here. We live today in The Fourth Industrial Revolution; the historic transformation from steam power, to electricity, to computers, to the […]

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Join Ron Kaufman at Dreamforce 2018 in San Francisco

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Dreamforce is an annual user conference hosted by Salesforce in San Francisco, bringing together thought leaders, industry pioneers and thousands of marketing professionals. Members of the Salesforce customer base attend the conference to hear keynote […]

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New Insights on “State of the Connected Customer” Worldwide

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 A unique report was recently released by Salesforce Research titled “State of the Connected Customer, 2nd edition”. This is an important publication with insights from 6,700 consumers and business buyers on the intersection of […]

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