Uplifting Service - Blog

Are your Company Communications Memorable?

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One of the keys to Achieving Superior Service and building a service culture is leveraging the building block of “Service Communication”.

Uplifting service providers seek to make each perception point a positive experience for customers, clients and colleagues. Many of these points involve communications: what prospects, customers, colleagues, and partners experience as a result of what has been heard, read, or said.

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Eight ways to get close to your customers (and learn how to improve the customer service experience you provide)

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Want to add more value to your customers? Be sure you know what to add!

Here are eight proven ways to get close to your customers and find out what they value, what they care about, what they really want.

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