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7 Top Trends from 2018 Smarter Services Symposium

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Service Council’s 2018 Smarter Services Symposium was held in Chicago with 250 delegates representing 100+ service organizations all gathering under the theme: “Service is Humanity”. Topics included disruptive technology, uberization of the workforce, data analytics, […]

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Join Ron Kaufman at Service Council’s 2018 “Smarter Services Symposium” in Chicago

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 Join me at the Service Council 2018 Smarter Services Symposium in Chicago on September 17, 18, 19, 2018. This Symposium is a gathering of the world’s leading customer service, customer experience, and customer loyalty […]

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