Service in a World of Customer Obsession
By Jeff Eilertsen
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Customer Experience. Customer Centricity. Customer Obsession. These phrases have become central to […]
Read More Ron Kaufman ranked #1 Customer Service Global Guru 2020
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here We are honored and pleased to share our founder, Ron Kaufman, has […]
Read More Service Leadership Workshop with Ron Kaufman and Marshall Goldsmith
By Ron Kaufman
Hello, if you’re watching this video, you probably know me. I’m Ron Kaufman, author, and founder of Uplifting Service. But do you know this man? This gentleman with the distinguished white beard. Well, I won’t […]
Read More “What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman […]
Read More Aligning Leadership and Service Performance: Challenge #5 of 5
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges […]
Read More Turning Customer Complaints to Customer Loyalty: Challenge #4 of 5
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges […]
Read More UP! Your Service is now “UPLIFTING SERVICE”
By Ron Kaufman
UP! Your Service – The brand that has been known and loved around the world is growing up. We are now becoming ‘Uplifting Service’. Here’s why we’re making this simple but very important change. We […]
Read More Five Best Practices for Creating Unbelievable Customer Experiences (eBook: 13 pages, free download)
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Your customers—whether B2B, B2C, or partners within your organization—have always been your […]
Read More Building Internal Service Relationships and Employee Engagement: Challenge #3 of 5
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges […]
Read More Shifting from Service Process to Customer Experience: Challenge #2 of 5
By Ron Kaufman
Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Jeff Eilertsen offers service performance insights to address five essential service challenges […]
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