Customer Service Guarantees

Customer Service Excellence Demands Total Commitment From All Departments

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com I am amazed at the effort companies put into building service brands on the outside, yet […]

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World’s Friendliest Airport Teaches Others How To Change Company Culture

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Learning how to change company culture to have staff members intuitively behave in a certain way […]

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When Does Customer Service Excellence Become ‘Legendary?’

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Legendary Service. Many organizations use this phrase to describe and promote their service. But how many […]

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Customer Service Education: How To Lose A Customer For Life

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com My friend Benny told me about a local restaurant that serves a variety of Chinese dim […]

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Total Recovery = Customer Delight = Customer Service Quality

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Douglas, an elected delegate at the Democratic National Convention in the United States, dropped his Handspring […]

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Laundry Unlimited ‘Bounces Back’ To Improve Customer Loyalty

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When you want to improve customer loyalty, turn bad situations to your advantage. If things go […]

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Preserve The Loyalty You Deserve With Customer Service Excellence

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com My video duplication company has been a reliable and responsive supplier demonstrating customer service excellence through […]

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Saying ‘Sorry’ Isn’t Always Enough To Improve Customer Service Quality

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com I lost my mobile telephone. The telephone company told me to file a police report and […]

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Focus On Client Recovery First, System Recovery Second To Improve Customer Experience

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When negative issues arise in the course of doing business, it’s important to focus initially on […]

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When Service Goes Wrong, Bounce Back to Improve Customer Loyalty!

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com We all try to do things right. No business sets out to do wrong when servicing […]

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