Customer Service Improvement

Identify What Customers Want To Deliver Customer Service Quality

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com I decided to upgrade my website and contacted four developers to get opinions and quotations. What […]

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Smooth Out Upgrade Wrinkles With Customer Service Excellence

I recently upgraded the telephone system in our home and office. For the next two days everything about the phones went wrong: crossed lines, disconnected calls, non-working outlets, strange buzzing sounds. Only after two additional […]

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A Hard Taste From A Soft Drink Shows Lack Of Customer Service Skills

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Customer service skills can shine in the most unique situations. Unfortunately, many companies fail to understand […]

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Improve Customer Satisfaction By Fixing Your Systems

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Does your company run like clockwork? Are your accountants pleased with how everything moves smoothly? Are […]

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Improve Customer Service Quality To Become Referable

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When your business demands word-of-mouth advertising to grow and thrive, it makes sense to improve customer […]

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Tweak Your System To Improve Customer Experience

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com The Disneyland Hotel recently tarnished Mickey’s reputation with an influential customer from Seattle. Mark stayed at […]

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Take The Extra Step, Improve Customer Loyalty, Enjoy The Extra Business

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Heather and Mark work at a leading attorneys’ office in Seattle. They order fresh ground coffee […]

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20 Words To Build A Better Future And Improve Customer Satisfaction

If you want to increase sales, improve customer satisfaction or consistently enhance performance, ask your customers this question (20 words): “Is there anything we could do differently the next time that would make it better […]

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To Build Your Business, Improve Customer Loyalty

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Consumer banking is a very competitive industry. Banks battle for market share with advertising, free gifts, […]

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