Customer Service Mindset

Create A Customer Service Culture And Leave This Place Better Than You Found It

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com We live in a customer service culture where each of us is dependent on others for […]

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Nice Work! Well Done! Keep It Up! Words Inspire Customer Service Excellence

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Inspiring people to perform at their peak isn’t just the job of “management.” Customers, too, can […]

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Customer Experience Management Demands Grumps Check Their Moods At The Door

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Companies invest millions to create, design, fine-tune, build, promote and extend their brands. Think Nike, Virgin, […]

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Inspire Customer Service Improvement With Personal Diamond Awards

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com The Olympic Games are a global celebration of challenge, performance and achievement. Around the world, viewers […]

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Lost The Fire For Customer Service Excellence? Time To Retire!

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com I was flying to the United States when an In-Flight Supervisor recognized me and came over […]

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Customer Service Workshop

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com The lessons behind a good customer service workshop are things we can all stand to learn. […]

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Listen For The Right Words To Measure Customer Service

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com You can tell a lot about a company and its commitment to customers in the words […]

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Magic Words Improve Customer Experience

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com There are moments in life when someone says just a few magic words that become powerful […]

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Be A Better Customer And Get Better Customer Service Quality

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When you give a high level of customer service quality, your customers will appreciate you more. […]

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Should You Crack The Tough Nuts To Improve Customer Experience?

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Years ago I used to focus on the worst members of the audience hoping to improve […]

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