Customer Service Standards

Real Professionals Provide Customer Service Leadership. Do You Add Up?

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com The customer was just leaving the service counter and said to the young man who had […]

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Do What’s Required, Not Just Desired To Improve Customer Satisfaction

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Going above and beyond is often what it takes to improve customer satisfaction. Doing enough is […]

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