Customer Service Value Dimensions

Improve Customer Experience With The Motto: In Customers We Trust

Thank you for your interest! This page has been moved to RonKaufman.com. Please click the link below to read the blog. Click here Showing a little faith in people can improve customer experience greatly. A […]

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Measure Customer Satisfaction And Win Word-Of Mouth Recommendations

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When you measure customer satisfaction and find it high, capitalize on that fact to promote word-of-mouth […]

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Use Customer Service Quality To Create Your Own ‘Godiva Moment’

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com One of the nice things about flying First or Business Class is the little “extras” in […]

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Magnify Your Customer Service Improvement Efforts

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Creating a customer service improvement that is needed by consumers, but wholly unexpected can make your […]

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It’s Not About The Price, It’s About Customer Service Skills

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com What makes one business stand above another in a highly competitive market? Is it price, or […]

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Little Things Can Mean A Lot To Provide Customer Service Excellence

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com There is always a way to deliver customer service excellence. Even when conditions are limited, restricted […]

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Improving Customer Satisfaction Without Breaking The Law

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Mary works at the Judicial Branch of the Centralized Infractions Bureau of a major metropolitan area. […]

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Create Convenience To Improve Customer Experience

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com If you travel by air, you know how stringent security can be in airports around the […]

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Improve Customer Loyalty And Avoid Competing On Price

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com I helped a company improve customer loyalty that sells computer disks and hard drives directly to […]

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Take Steps To Improve Customer Loyalty – In The Hospital?

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Does taking steps to improve customer loyalty make any sense in a hospital setting? Most people […]

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