Customer Service Vision

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com During a cold winter season, smart organizations get busy preparing for spring. One way to prepare […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When a company reaches the top, does customer service quality still matter? Industry leaders tend to […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com As the wind of economic cycles blows hard, some businesses try to contain costs by cutting […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Harvey Mackay is the author of Swim With the Sharks Without Being Eaten Alive and other […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Who wrote your company’s vision, mission and value statements? Was it some long-forgotten committee, or a […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When a business clearly defines its customer service culture in its mission statement, values and goals, […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com What does customer service excellence mean? Is it defined differently from one business to the next? […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Advanex (formerly Kato Spring) is a global company with head offices in Japan. They make every […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Australia welcomed the world for an Olympic extravaganza in 2000. This international event galvanized the nation […]

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When there is a desire to enact a customer service improvement, defining the goals can prove […]