Customer Service Vision

Create A Vision For Your Customer Service Education

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com During a cold winter season, smart organizations get busy preparing for spring. One way to prepare […]

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100% Is Not Enough To Impress With Customer Service Quality. You Need 120%

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When a company reaches the top, does customer service quality still matter? Industry leaders tend to […]

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In Challenging Times, Customer Service Quality Matters Most!

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com As the wind of economic cycles blows hard, some businesses try to contain costs by cutting […]

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The Amazing Harvey Mackay Demonstrates Impeccable Customer Service Skills

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Harvey Mackay is the author of Swim With the Sharks Without Being Eaten Alive and other […]

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Pick Words Of Power To Provide Customer Service Training That Lasts

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Who wrote your company’s vision, mission and value statements? Was it some long-forgotten committee, or a […]

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Create A Customer Service Culture To Stand Out In The Crowd

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When a business clearly defines its customer service culture in its mission statement, values and goals, […]

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Kodak Offers A Lesson In Defining Customer Service Excellence

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com What does customer service excellence mean? Is it defined differently from one business to the next? […]

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Take A Stand For Customer Service Leadership By Using The Right Words

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Advanex (formerly Kato Spring) is a global company with head offices in Japan. They make every […]

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Australian Service Gets Hopping, But Customer Service Excellence Doesn’t Last

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com Australia welcomed the world for an Olympic extravaganza in 2000. This international event galvanized the nation […]

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Singapore Offers A Lesson In Customer Service Improvement

Thank you for your interest! This page is best viewed by Clicking hereThis site is moving soon to RonKaufman.com When there is a desire to enact a customer service improvement, defining the goals can prove […]

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