Service Quotes by Others

Customers’ voices are more precious than management guide-books.

– Munetsugu Ichiban-ya

Give the world the best you have and the best will come back to you.

– Madeline Bridges

Rule #1: The customer is always right. Rule #2: If the customer is wrong, see Rule #1.

– Stew Leonard

I consider each customer as a family member who deserves nothing but the best service.

– Tammy Toh

People don’t buy because they understand. They buy because they feel understood.

– Tan Suee Chieh

Make a customer, not a sale.

– Katherine Barchetti

Service is the rent we pay for the privilege of living on this earth.

– Shirley Chisholm

It is one of the most beautiful compensations in life, that no man can sincerely try to help another without helping himself.

– Ralph Waldo Emerson

We don’t want to push our ideas onto customers, we simply want to make what they want.

– Laura Ashley

A customer you keep is one customer you don’t have to find.

– Shelley Wake

The customer is why we are here. If we take good care of them, they’ll give us good reason to come back.

– Jenny McKenzie

Giving service is a form of self-interest for the person who does the serving.

– Elbert Hubbard

Once you shape a company to service the marketplace and your services are necessary, the company develops a compulsion of its own to grow.

– Liz Claiborne

You always have to give 100 percent, because if you don’t, someone, someplace, will give 100 percent and they will beat you when you meet.

– Ed Macauley

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

– Douglas Adams

People forget how fast you did a job, but they remember how well you did it.

– Howard Newton

Not too long ago, if you did things 75 percent right, it was okay. Now, if you don’t do things 99 percent right, some competitor will eat you for lunch.

– John Spoelhof

The bitterness of poor quality remains long after low pricing is forgotten.

– Leon Cautillo

I’m not a driven businessman, but a driven artist. I never think about money. Beautiful things make money.

– Geoffrey Beene

The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?

– Erwin Frand