Service Quotes by Others
Customers’ voices are more precious than management guide-books.
– Munetsugu Ichiban-ya
Give the world the best you have and the best will come back to you.
– Madeline Bridges
Rule #1: The customer is always right. Rule #2: If the customer is wrong, see Rule #1.
– Stew Leonard
I consider each customer as a family member who deserves nothing but the best service.
– Tammy Toh
People don’t buy because they understand. They buy because they feel understood.
– Tan Suee Chieh
Make a customer, not a sale.
– Katherine Barchetti
Service is the rent we pay for the privilege of living on this earth.
– Shirley Chisholm
It is one of the most beautiful compensations in life, that no man can sincerely try to help another without helping himself.
– Ralph Waldo Emerson
We don’t want to push our ideas onto customers, we simply want to make what they want.
– Laura Ashley
A customer you keep is one customer you don’t have to find.
– Shelley Wake
The customer is why we are here. If we take good care of them, they’ll give us good reason to come back.
– Jenny McKenzie
Giving service is a form of self-interest for the person who does the serving.
– Elbert Hubbard
Once you shape a company to service the marketplace and your services are necessary, the company develops a compulsion of its own to grow.
– Liz Claiborne
You always have to give 100 percent, because if you don’t, someone, someplace, will give 100 percent and they will beat you when you meet.
– Ed Macauley
To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.
– Douglas Adams
People forget how fast you did a job, but they remember how well you did it.
– Howard Newton
Not too long ago, if you did things 75 percent right, it was okay. Now, if you don’t do things 99 percent right, some competitor will eat you for lunch.
– John Spoelhof
The bitterness of poor quality remains long after low pricing is forgotten.
– Leon Cautillo
I’m not a driven businessman, but a driven artist. I never think about money. Beautiful things make money.
– Geoffrey Beene
The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?
– Erwin Frand
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