Uplifting Service - Blog

“What is Excellence?” Ron Kaufman on Excellence as Momentum, not a Position

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Transcript of What is Excellence?”, from a keynote speech by Ron Kaufman for the SWIFT Operational Forum Asia event in Singapore. ~ ~ ~ ~ ~ Now, some of you are saying, “Excellence has to […]

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Aligning Leadership and Service Performance: Challenge #5 of 5

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Jeff Eilertsen offers service performance insights to address five essential service challenges every organization must successfully address. In this interview with Ron Kaufman, Jeff discusses the fifth challenge, Aligning Leadership and Service Performance. These are […]

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UP! Your Service is now “UPLIFTING SERVICE”

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UP! Your Service – The brand that has been known and loved around the world is growing up. We are now becoming ‘Uplifting Service’. Here’s why we’re making this simple but very important change. We […]

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UPLIFTING SERVICE nominated for “Best Customer Service Development Program”

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For decades, we’ve been serving leaders and organizations all over the world helping them to Unleash Unbelievable! This program is now delivered in person, online, with ‘Train-The-Trainer’ support, is easily customized, and has been translated […]

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R.I.P. Tony Buzan, Memorial Appreciation

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R.I.P Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for all your uplifting service and contributions to humanity. Rest in […]

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Building a Service Culture: Interview with Ron Kaufman

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Building a Service Culture, an interview with Ron Kaufman This interview was first posted  by our friends at the keynote speaker agency www.Speaking.com Far from being a slave, the service provider is the most valuable person […]

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Ron Kaufman, Keynote Speaker, Podcast Interview

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 Original Grosum Interview Transcript: We grabbed the chance to catch up with Ron Kaufman, world’s leading educator and motivator, author of the book, Uplifting Service, and fourteen other books on service, business, and inspiration, […]

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How to Choose Outstanding Service Workshop Leaders

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A strong and sustainable service culture needs passionate educators, coaches, and role models who teach and apply the principles of uplifting service. Certified Workshop Leaders are your internal team members who encourage, support, and inspire […]

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What VALUE will you create with your service today?

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Service is taking action to create value for someone else. What kind of value will your service create? The Four Categories of Value ™ gives us a useful framework to answer this essential question. First: […]

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Introduction to the Ten UP Service Excellence Principles

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Uplifting Service provides your team with the service excellence principles and workshops you need to continuously improve internal and external service performance. This suite of powerful service improvement tools are easily customized to achieve your […]

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