Discover how the greatest companies in the world delight their customers, keep their employees fully engaged, and create more shareholder value year after year.
In this presentation, leaders will:
- Discover world-class examples to increase value and create better service experiences for customers.
- See how an Engaging Service Vision and Common Service Language work together to build a sustainable service culture.
- Learn best-practices to attract and retain most valuable team players in your organization.
- See award-winning implementations in building cultures of service excellence.
This webinar is presented by Ron Kaufman, global thought leader, educator, and keynote speaker who specializes in building service cultures in the world’s largest and most respected organizations, including Singapore Airlines, Changi Airport, Xerox, AIA, Nokia Networks, General Motors, Johnson&Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, and Wipro.
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